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Make a difference in your community! Work at the Pike Market Senior Center & Food Bank.


For any advertised position, please send resume and letter of interest to:

Job openings: 


Job Title: Social Services Program Supervisor
Reports to: Executive Director
FLSA Status: Exempt
Salary Range: $75,000-$85,000/year

Job Summary:
The Pike Market Social Services Program Supervisor will work collaboratively with our small
team of case managers and serve as the primary liaison between the agency and other
resources supporting our seniors with case management. This person will carry a small
caseload alongside our exceptional case management team. This is an exempt level, 35-hour
per week position.

Supervisory Responsibilities:
● Directs the day-to-day operations of the program and implements programmatic and
administrative policies and procedures to attain program goals and objectives.
● Provide leadership and support to the case manager team by providing regular team
meetings and consultations on client care plans, as needed.
● Supervises the social services staff, including a resident aide staff member, and
evaluates employee performance, and makes recommendations for performance actions
to executive director and human resources.

● Evaluates current programs and processes by reviewing documentation, Salesforce,
surveys, and other data sources.
● Analyzes agency population to plan and implement programs that support their needs
with the agency’s goals and objectives.
● Offers training and development for staff and departments that intersect with Social
Services so that clients receive good care, staff feel supported, and the system functions
● Oversees Social Services program delivery including, but not limited to case
management and documentation.
● Carries a small case management load
● Manages social services budget and approves expenses with recommendation from the
executive director.
● Establishes positive working relationships with each of PMSC departments as well as
outside agencies.
● Curates a working list of resources, service providers, and agency partners to share with
case managers and I&A.
● Ideally, plan, implement, and supervise a social worker internship program to support
PMSC goals and clientele.
● Ensures adherence to the Preservation and Development Authority (PDA) Service
Contract for OSSC.
● Contributes to PMSC fundraising efforts that may include attending special events,
collaborating on grants, tracking expenses, and other related activities.
● Serves on agency committees and working groups as assigned.


Required Skills/Abilities:
● Experienced in crisis intervention, homelessness, working with the senior population,
and with individuals undergoing acute episodes of distress.
● Ability to work as part of a comprehensive team including social services, meal services,
member services, information and resources (I&A) and to represent the agency in the
● Skills in supervising, evaluating, and disciplining staff of professionals.
● Familiarity with community support systems, health care and human service resources,
court and police activities, etc.
● Proven time management and organizational skills that promote effective work routines
that protect personal time and well-being.
● Strong knowledge of federal, state, and local laws, rules, and regulations governing
client care.
● Flexibility in days and hours available for scheduled work including weekends.
Education and Experience:
● Licensed Master of Social Work, Licensed Marriage and Family Therapist, or Licensed
Mental Health Counselor, (LMSW, LMFT, LMHC)
● At least 2-3 years of professional experience working with seniors is required.
● At least 2-3 years of professional experience work in a social services capacity
supporting adults with housing and other resources.
● Three years of supervisory experience is preferred.
● Bilingual in Spanish and/or Tagalog highly preferred

Physical Requirements:
● Prolonged periods of sitting at a desk and working on a computer.
● Must be able to lift up to 15 pounds at times.

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