Make a difference in your community! Work at the Pike Market Senior Center & Food Bank.

 

For any advertised position, please send resume and cover letter to: resumes@pmsc-dtfb.org

Click on the job titles below to see a full job description. 

 

Position Title:  Wellness-Engagement Coordinator 

Reports to:    Program and Member Services Manager

Classification:    Full-time/Non-Exempt

Typical Schedule:     Monday – Friday (35 hours) per week sometimes requires work on holidays, weekends, and evenings

Hourly wage:    $21-$23 per hour                                                                      

The Pike Market Senior Center is a place of welcome and safety for where older adults find good nutrition, social engagement, and opportunities for increased wellness. 

 

Essential job duties: 

  • Develop, implement and evaluate activities and special events that promote wellness, socialization, education creativity, health, and personal growth for seniors living downtown.

  • Help market activities and events to Senior Center members and the greater community.

  • Engage volunteers and contract with individuals to facilitate activities.

  • Develop programs that create community and purpose for seniors living downtown.

  • Develop partnerships that expand opportunities for members and raise awareness of PMSC in the greater community

  • Keep abreast of programming ideas and innovations for older adults

  • Conduct surveys and develop responsive programming

  • Support partnerships with Seattle Central College Service-Learning Office and University of Washington, Community Engagement & Leadership Education (CELE) Center for the purpose of welcoming service-learning students, interns, and practicum students. 

  • Plan and produce celebrations of holidays and special occasions for Senior Center members

  • Support the annual Pike Market Senior Center Women’s Retreat at Camp Burton, Vashon Island

  • Plan and escort monthly public transportation field trips

  • Other related duties as assigned.

 

Qualifications

  • BA degree in Human Services OR 2 years’ lived or worked experience in community setting with activity coordination responsibilities.

  • Positive experience working with diverse and marginalized populations including people who are homeless and/or have mental illness

  • Knowledgeable about resources available to low income seniors and able to conduct research to obtain further information

 

Knowledge, Skills, and Abilities

  • Enjoys interacting with seniors, is open-minded and even-tempered

  • Skilled at finding creative solutions

  • Ability to anticipate needs and align resources

  • Strong motivational skills

  • Demonstrated willingness to work collaboratively

  • Ability to work independently and prioritize

  • Time management and organizational skills: attention to detail, accuracy, and consistency in executing tasks is vital

  • Networking skills

  • Strong computer and IT skills especially: MS Office and video conferencing platforms

  • Outgoing and observant personality

  • Enjoys building partnerships

  • Speaks and writes in English clearly and fluently

  • Strong communication and active listening skills with coworkers and a wide range of stakeholders

  • Ability to speak Spanish or Mandarin a plus
     

Preferred Qualifications

  • 2 years of experience working in a senior center setting preferred


Essential Physical Skills

This position requires frequent sitting, standing and occasional walking; lifting 30 pounds or more; manual dexterity to operate phones, computers, and other office equipment; strong command of the English language; ability to manage sometimes complex problems.


Environmental Conditions

Generally, in an office environment with occasional visits to external environments that require driving to and from various locations within the King County. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Position Title:  Member Services Coordinator

Reports to:  Programming and Member Services Manager

Classification: Full-time Exempt

Typical Schedule: 35 hours/week, Monday – Friday

Hourly wage: from $20/hour 

 

The Pike Market Senior Center is a place of welcome and safety for where older adults find good nutrition, social engagement, and opportunities for increased wellness.

 

Position Summary: 

The Member Services Coordinator is the go-to person for members of the Pike Market Senior Center. They are an easily accessible contact for questions or issues, someone whose job is to be visible, accessible, and vigilant, can resolve disputes, and whose presence promotes a welcoming, friendly atmosphere at the Senior Center.  The position works as a member of the Programming and Member Services team.

 

This position helps our members have a positive experience at the Senior Center by helping them feel welcome and part of a community, connect with services and programs, and by working with the Wellness Engagement Coordinator to develop and expand programming.

 

Provide consistent agency information to members:

  • Be visible and available to answer questions; help members find resources they are seeking

  • Keep membership informed by making  announcements, posting notices, and managing the activities board

  • Orient new members

  • Proactively make sure that members understand policies

 

Enhance member experience:

  • Promote a friendly, welcoming atmosphere

  • Enforce policies firmly but kindly

  • Help members find ways to engage

  • Help members locate needed information and resources

 

Gather member feedback and information to inform policies and programming:

  • Interact with members and learn about their interests

  • Conduct formal and informal surveys

  • Develop and oversee member feedback sessions

  • Follow up with suggestions from members in the suggestion box

  • Help Member Services and Programming team assess how members are responding to programming

 

Programming

  • Work with Programming and Member Services team to make sure all programs run smoothly at the Senior Center, including self-monitored programs.

  • Assist with other programs and activities as needed

 

Commodities

  • Help distribute commodities and information

 

Work environment - Typically indoors

  • Workday is spent in constant view of, and in interaction with, the daily community of senior center members. Does not have a private work space

 

Physical demands

  • Frequent periods sitting at a desk and working on a computer

  • Frequently standing and walking.

  • Must be able to lift up to 15 pounds at times

 

Required Knowledge, Skills and Abilities 

  • Friendly, helpful, positive personality

  • Experience working in social services and maintaining professional boundaries

  • Can take charge of situations and ability to stay even tempered, consistent, and fair-minded under pressure

  • Is skilled at conflict resolution and problem solving; by example, promotes a positive, friendly, and welcoming atmosphere

  • Experience working with diverse populations including people who are homeless and/or have mental illness

  • Speaks and writes in English clearly and fluently

  • Enjoys interacting with seniors

  • Knowledgeable about resources available to low income seniors and can conduct research to obtain further information

  • Consistent, organized, and able to follow a schedule

  • Observant and a good listener

 

Education

Bachelors in Social Work or a related field desired

 

Desired Qualifications

Spanish, Vietnamese, Mandarin, or Cantonese speaking